𝐏𝐡𝐢𝐥𝐇𝐞𝐚𝐥𝐭𝐡 𝐒𝐮𝐩𝐩𝐨𝐫𝐭𝐬 𝐂𝐲𝐛𝐞𝐫𝐬𝐞𝐜𝐮𝐫𝐢𝐭𝐲 𝐌𝐨𝐧𝐭𝐡: 𝐍𝐨 𝐏𝐞𝐫𝐬𝐨𝐧𝐚𝐥 𝐃𝐚𝐭𝐚 𝐂𝐨𝐥𝐥𝐞𝐜𝐭𝐞𝐝 𝐨𝐧 𝐒𝐨𝐜𝐢𝐚𝐥 𝐌𝐞𝐝𝐢𝐚

The Philippine Health Insurance Corporation (PhilHealth) stands firm to its commitment to protecting the privacy and personal data of all its members. Its feedback channel through the Corporate Action Center does not collect personal information on official social media pages such as Facebook, X (formerly twitter), YouTube, Instagram, Tiktok and Spotify.

This commitment aligns with the broader national push for data security, a priority emphasized by President Ferdinand “Bongbong” Marcos Jr.’s vision of a digitally secure Philippines.

PhilHealth assures everyone that its official social media platforms are used solely for:
● Disseminating official information
● Responding to general inquiries
● Directing members to appropriate channels for specific concerns

Members are reminded to never share personal details such as full name, address, birthdate, or PhilHealth Identification Number (PIN) on social media platforms.

For queries involving PIN Verification, claims status, contribution history, and other matters, members should contact PhilHealth through its official hotlines and email. These channels are designed to safely handle personal data in accordance with the Data Privacy Act of 2012. Members may also refer to the Privacy Notice posted on PhilHealth official website at www.philhealth.gov.ph/privacy/ .

PhilHealth also encourages the public to be watchful and report any suspicious activity or unofficial accounts claiming to represent the agency.

For official updates and assistance, please contact the PhilHealth Corporate Action Center through the following channels:

Hotline:
(02) 8662-2588
Smart: 0998-857-2957/0968-865-4670
Globe: 0917-127-5987/0917-110-9812

Email:
actioncenter@philhealth.gov.ph

Website:
www.philhealth.gov.ph